SandyLin15/F,TOWER2,pIGHTCHINA,BUILDING1,BEIJING. OBJECTIVE: Tocontributedevelopedcustomerrelatioandadministrativeskillstoachallenginginahotel. SUMMARYOFQUALIFICATIO: Developedinterpersonalskills,havingdealtwithapersityofclients,profeionalsandstaffmembers. Detail-andgoal-oriented. Functionwellinhigh-streatmohere. KnowledgeableoothEECOandAPTECcomputerystems. CAREERHISTORY 1992-PresentTHEOLIVERHOTEL,Whitewater,KS HotelClerk Resolvedguesteeds.ControlledreservationiututilizingEECOcomputersystem.Handledincomingcalls.Maintaineddailyreportsinvolvingreturnguests，corporateaccounts,andsuiterentals.Iectedrooms. 1988-1991WALDENHOTEL,Walton,KS HotelClerk Trainedpersoel.Handledtelephone,internationalfaxandtelexbookings.Maintaineddailyandmonthlyreportstrackingdemandsandguaranteedno-showbilling.UtilizedAPTECcomputerforiuttinggrouookingandlists. 1986-1987WALDENHOTEL,Walton,KS SalesAociate Aistedcustomers.Maintainedstock.Opened/closedshop.Trackedbestsellingnovels,andmaderecommendatiotocustomers. 1983-1985BETHELCOLLEGE,NorthNewton,KS Secretary Reoibleforgeneralclericalduties.Resolvedinquiries.Aistedinlocatingguesteakers. EDUCATION BETHANYCOLLEGE,Lindorg,KS BachelorofScienceociology,1983 PREFERENCES Furnisheduponrequest. Candidatescustomerrelatioandadministrativeskills,eentialinthehotel/hoitalityfield,areemphasizedthroughouttheresume. Educationisde-emphasizedbecausecandidatesworkhistoryitrong.
