【英文简历（酒店文职人员）】

　　SUMMARYOFQUALIFICATIO:

　　Developedinterpersonalskills,havingdealtwithapersityofclients,profeionalsandstaffmembers.　　Detail-andgoal-oriented.

　　Functionwellinhigh-streatmohere.

　　KnowledgeableonbothEECOandAPTECcomputerssystems.

　　CAREERHISTORY

　　1992-PresentTHEOLIVERHOTEL,Whitewater,KS

　　HotelClerk

　　Resolvedguests"needs.ControlledreservationiututilizingEECOcomputersystem.Handledincomingcalls.Maintaineddailyreportsinvolvingreturnguests，corporateaccounts,andsuiterentals.Iectedrooms.

　　1988-1991WALDENHOTEL,Walton,KS

　　HotelClerk

　　Trainedpersoel.Handledtelephone,internationalfaxandtelexbookings.Maintaineddailyandmonthlyreportstrackingdemandsandguaranteedno-showbilling.UtilizedAPTECcomputerforiuttinggroupbookingandlists.

　　1986-1987WALDENHOTEL,Walton,KS

　　SalesAociate

　　Aistedcustomers.Maintainedstock.Opened/closedshop.Trackedbestsellingnovels,andmaderecommendatiotocustomers.

　　1983-1985BETHELCOLLEGE,NorthNewton,KS

　　Secretary

　　Reoibleforgeneralclericalduties.Resolvedinquiries.Aistedinlocatingguesteakers.

　　EDUCATION

　　BETHANYCOLLEGE,Lindorg,KS

　　BachelorofScienceociology,1983

　　PREFERENCES

　　Furnisheduponrequest.

　　Candidate"scustomerrelatioandadministrativeskills,eentialinthehotel/hoitalityfield,areemphasizedthroughouttheresume.

　　Educationisde-emphasizedbecausecandidate"sworkhistoryisstrong.