SKILLS
HumanResourceDevelopment:Articulateandeffectivecommunicatorandtrainer.Iireateamcommitmenttocompanygoals,managementobjectivesandhighqualityperformancestandards. Computersystems:Skilledinuseanddevelopmentofdatacollection,andreadsheetprogramsforaccounting,statisticalanalysisandreportingfunctio.Aistedincomputersystemsitallatioandfulltrainingofemployees.
Troubleshooter:Analyticalwithandestablishedtrackrecordforidentifyingcomplexproblemresourcefulandinventiveindevelopingandimplementingcreativesolutiowithenhancedseitivitytocost,efficiencyanddeadlines.
EXPERIENCE
1993-PresentSilverGuardIuranceAgency
TRAININGCOORDINATOR
Developtrainingcurriculum,aidsandmaterialstoitructstaffinpisionoperatio,corporatepolicyandprocedure,andtomaintainon-goingpersoeldevelopmentinknowledgeofcurrentpractices,increasejobperformanceskillsandmaintainqualityauranceforalofficeoperatio.
Conducthighlyeffectiveclaroomseioandhands-ontrainingencompaingbilling,benefits,iuranceindustryregulatioandrelevantlegaliues.
ecializeininvestigatingmedicalmalpracticecases.
1991-1993Orangecommunitymedicalcenter
MANAGER
Managedandsuperviseddailycreditandcollectiooperatiowithreoibilityforclientbillingandmanagingfreecarepeograms.Controlledoperatingbudgetandcontributedtooverallbudgetplaing.Analyzedaccountsstatusandimplementedaropriatecollectioprocedurefacilitatedclearcommunicatiowithservicevendorworkedeffectivelywithattorneysincasesinvolvinglegalproceedings.
1987-1991ContemporaryTem
AISTANTMANAGER
Collectediurancestatisticaldata;implementedcostavoidanceprogramsandconductedtrainingoftemporaryemployeesinbillingprocedures,govermentbenefitsprograms,healthcardbenefitsiues,andiuranceindustryregulatio.
EDUCATION
Bachelorofscienceinbusineadministration,1988
CokerCollege-Hartsville,SC
Skillssectiondrawsattentiontoc
andidate"sacquiredprofeionalqualificatio.
Chrono-functionalresumehasthestrengthofchronologicalformatandtheflexibilityoffunctionalformat.
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