【英文求职自荐书:酒店文职人员】

　　OBJECTIVE:

　　Tocontributedevelopedcustomerrelationsandadministrativeskillstoachallenginginahotel.

　　SUMMARYOFQUALIFICATIONS:

　　Developedinterpersonalskills,havingdealtwithapersityofclients,professionalsandstaffmembers.

　　Detail-andgoal-oriented.

　　Functionwellinhigh-stressatmosphere.

　　KnowledgeableonbothEECOandAPTECcomputerssystems.

　　CAREERHISTORY

　　1992-PresentTHEOLIVERHOTEL,Whitewater,KS

　　HotelClerk

　　Resolvedguests"needs.ControlledreservationinpututilizingEECOcomputersystem.Handledincomingcalls.Maintaineddailyreportsinvolvingreturnguests，corporateaccounts,andsuiterentals.Inspectedrooms.

　　1988-1991WALDENHOTEL,Walton,KS

　　HotelClerk

　　Trainedpersonnel.Handledtelephone,internationalfaxandtelexbookings.Maintaineddailyandmonthlyreportstrackingdemandsandguaranteedno-showbilling.UtilizedAPTECcomputerforinputtinggroupbookingandlists.

　　1986-1987WALDENHOTEL,Walton,KS

　　SalesAssociate

　　Assistedcustomers.Maintainedstock.Opened/closedshop.Trackedbestsellingnovels,andmaderecommendationstocustomers.

　　1983-1985BETHELCOLLEGE,NorthNewton,KS

　　Secretary

　　Responsibleforgeneralclericalduties.Resolvedinquiries.Assistedinlocatingguestspeakers.

　　EDUCATION

　　BETHANYCOLLEGE,Lindsborg,KS

　　BachelorofScience;Sociology,1983

　　PREFERENCES

　　Furnisheduponrequest.

　　Candidate"scustomerrelationsandadministrativeskills,essentialinthehotel/hospitalityfield,areemphasizedthroughouttheresume.

　　Educationisde-emphasizedbecausecandidate"sworkhistoryisstrong.

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